Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-magic-body-control.collision-talk.com (hereafter referred to as “Mercedes Magic Body Control,” “we,” or “our”). We are committed to maintaining a transparent and secure online environment for our users while prioritizing the protection of your personal data and privacy. This Privacy Policy outlines how we collect, utilize, and safeguard information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://mercedes-magic-body-control.collision-talk.com.
  2. Any mobile or desktop applications developed by us and made available for download.
  3. Services offered through these platforms, ensuring compliance with relevant privacy laws worldwide.
  4. Products purchased or accessed through our digital channels.

Please note that this policy does not extend to third-party services or websites linked to ours. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

Our Privacy Policy guides how we interact with users in various ways:

  1. Authorized User Activities: When you use our applications and services as an authorized user, we collect data necessary for service provision and improvement.
  2. Website Visits: If you visit our websites, your interaction may trigger the collection of certain information, as detailed in this policy.
  3. Communications: We may reach out to users via emails, calls, or texts/SMS for various purposes, including newsletters, promotions, or service updates.

Personal Data Collection

We collect diverse forms of personal data to enhance your experience and provide tailored services:

  1. Account Information: This includes user IDs, usernames, passwords (hashed), and profile pictures.
  2. Payment Details: We securely store payment information such as credit/debit card numbers (partially masked) for transactions through our platform.
  3. Financial and Purchase Data: Transaction history, order details, and shipping addresses are collected to facilitate purchases.
  4. Mobile Device Identifiers: Unique device identifiers, such as IP addresses, may be recorded for analytics and service optimization.
  5. Location Data: With your consent, we can access location information to provide location-based services or tailor content.
  6. Feedback and Reviews: We encourage user feedback and reviews, which help us improve our products and services.
  7. Social Media Information: If you connect our application to your social media accounts, we may collect data from these platforms (e.g., name, profile picture, and basic contact information).
  8. Product Preferences: Details about the products you view, purchase, or express interest in are stored for personalized recommendations.

Cookies and Tracking Technologies

We employ cookies and similar technologies to enhance user experience and gather analytics:

  1. Strictly Necessary Cookies: These ensure basic functionalities of our website, such as secure login.
  2. Preference Cookies: They remember your settings and preferences, e.g., language and display settings.
  3. Analytics Cookies: Used for performance tracking and understanding user behavior to improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

Mercedes Magic Body Control follows strict data retention policies:

  1. We retain personal data only as long as necessary for the fulfillment of the purposes for which it was collected or as required by law.
  2. Once the retention period expires, or when these purposes no longer apply, we delete or anonymize your data from our systems and records.

Security Measures

We have implemented robust security protocols to safeguard personal data:

  1. Encryption: We use encryption for data in transit and at rest to prevent unauthorized access.
  2. Secure Third-Party Processing: For certain services, we engage secure third-party providers who adhere to strict privacy and security standards.
  3. Access Control: Our systems have access controls to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We do not intentionally collect personal data from children under 18 years of age. If you are a parent or guardian concerned about data collection, please contact us using the information provided below.

Your Rights (Data Subject Rights)

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for correction of inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): In some jurisdictions, you can request the deletion of your personal data.
  4. Restriction: Limit the use or processing of your data under certain conditions.
  5. Data Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from unfair treatment based on your exercise of data subject rights.
  8. Appeals and Complaints: File appeals or complaints with our privacy team or relevant regulatory authorities.

Changes to Privacy Policy

Mercedes Magic Body Control reserves the right to update this policy:

  1. Any modifications will be posted on this page, and we encourage users to review these changes regularly.
  2. Significant updates will include effective dates to ensure transparency.

Contact Information

For any privacy-related inquiries, feedback, or requests:

We are dedicated to addressing your concerns and ensuring a secure online experience.